Join WorkHero: Build the Future of HVAC Business Support
WorkHero is a fast-growing team of professionals on a mission to help small HVAC owners thrive.
We are always hiring more expert office managers with relevant experience in HVAC and the skilled trades. If that sounds like you, please look at available opportunites below.
Frequently Asked Questions
How many contractors will I support?
Most of our office managers work with 3-7 HVAC businesses, depending on their size and needs. We provide training on each client's unique workflows.
Do you work with contractors in specific locations?
We support HVAC contractors nationwide. You may work with companies in different time zones, so strong time management is key.
Is this fully remote?
Yes! This is a 100% remote position. The only travel is for a couple of optional team offsites each year.
What are the hours like?
You'll have flexibility, but need to be available during standard business hours to support contractors. Because you’ll be supporting multiple HVAC businesses, expect a structured but flexible schedule that ensures their admin work get handled efficiently.
What software tools will I use?
You'll work with industry-standard tools including QuickBooks, Jobber, HouseCall Pro, and ServiceTitan. You will also use communication tools like Slack and Teams, plus our AI Agent Portal to help automate some of your tasks.
How technical do I need to be? How does WorkHero use AI in daily tasks?
You don’t need a technical background, but you should be comfortable learning new systems. Our AI-powered tools help streamline task tracking and automate some of the most routine parts of key workflows—but every WorkHero Office Manager is a real person handling real business needs.
How is success measured?
We measure success through efficiency, contractor satisfaction, and business impact. You'll help contractors optimize their operations while reducing their stress.
What training do you provide?
You'll receive structured onboarding covering HVAC-specific workflows, software training, and mentorship from experienced team members.
What growth opportunities exist?
As we grow, you can advance to Senior Office Manager, Operations Lead, or roles in training, product development, or customer success. We believe in promoting from within and investing in our team.
How is WorkHero different from virtual assistant services?
Unlike freelance VA work, you're part of a team with ongoing training and support. We handle client acquisition, so you can focus on delivering exceptional service. This is a career, not a gig.
